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Keywords: Structural equation modeling
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Journal Articles
Integrating quality 5.0 approaches for the future of quality management
Available to Purchase
Journal:
The TQM Journal
The TQM Journal 1–35.
Published: 16 February 2026
...), customer-centric outcomes (CCO), business and financial impact (BFI) and sustainability and ethical impact (SEI). Design/methodology/approach The study employs structural equation modeling (SEM) using SmartPLS to evaluate the relationships among Quality 5.0 variables. Data were collected through...
Journal Articles
Improving educational quality: the role of quality 4.0 in higher education institutions
Available to Purchase
Journal:
The TQM Journal
The TQM Journal (2026) 38 (4): 732–770.
Published: 13 October 2025
... institutions in India. The study employed Smart-partial least square version 4.0 with structural equation modeling to analyze the data. Findings The results of this study present the dimensions of Quality 4.0, which play a significant role in explaining the positive relationship with educational...
Journal Articles
Uncovering key success factors for enhanced office-site communication through digital twins
Available to Purchase
Journal:
The TQM Journal
The TQM Journal (2025)
Published: 03 March 2025
... SmartPLS version 4 software. Confirmatory analysis and structural equation modeling rigorously assessed the model’s reliability, validity and predictive utility. Findings The study identifies 11 critical factors crucial for successfully implementing DTs in construction projects, emphasizing...
Journal Articles
Leveraging green artificial intelligence for green competitive advantage: testing a mediated moderation model
Available to Purchase
Journal:
The TQM Journal
The TQM Journal (2026) 38 (2): 356–382.
Published: 18 December 2024
... 10 2024 18 11 2024 © Emerald Publishing Limited 2024 Emerald Publishing Limited Licensed re-use rights only Green artificial intelligence Green competitive advantage Green innovation Green organizational learning Perceived green climate Structural equation modeling...
Journal Articles
Barriers to TQM implementation in SMEs in Bangladesh: an interpretive structural modeling approach
Available to Purchase
Journal:
The TQM Journal
The TQM Journal (2025) 37 (2): 319–344.
Published: 12 December 2023
... multiplication applied to classification show the relationship among the barriers and classification of the barriers to TQM implementation respectively, and partial least squares structural equation modeling (PLS-SEM) is applied for ISM model validation. Findings This study examined previous literature...
Journal Articles
Financial performance in Industry 4.0 agile supply chains: evidence from manufacturing companies
Available to Purchase
Journal:
The TQM Journal
The TQM Journal (2025) 37 (1): 222–248.
Published: 07 November 2023
... of the SPSS program, which is used to conduct a confirmatory factor and reliability analysis and Smart-partial least square (PLS) version 4.0 with structural equation modeling. Findings This research demonstrates the positive effect agile supply chain strategies in Industry 4.0 may have on manufacturing...
Journal Articles
A comparison between E-TailQ and ES-Qual for measuring e-service quality in the retail industry: an emerging economy case
Available to Purchase
Journal:
The TQM Journal
The TQM Journal (2023) 35 (8): 2228–2254.
Published: 20 December 2022
... (CFA) and structural equation modeling (SEM). Findings The results suggest that both the scales are valid, reliable and adequate and confirm the psychometric properties of E-TailQ and ES-Qual scales in an emerging economy context. There is a positive and significant relationship between latent...
Journal Articles
Journal:
The TQM Journal
The TQM Journal (2024) 36 (5): 1242–1251.
Published: 02 December 2022
...Francesca Magno; Fabio Cassia; Christian M. Ringle Purpose Partial least squares structural equation modeling (PLS-SEM) has become an established social sciences multivariate analysis technique. Since quality management researchers also increasingly using PLS-SEM, this growing interest calls...
Journal Articles
Development of an integrated framework of LGSS strategies for Indian manufacturing firms to improve business performance: an empirical study
Available to Purchase
Journal:
The TQM Journal
The TQM Journal (2020) 33 (1): 257–291.
Published: 03 August 2020
... © Emerald Publishing Limited 2020 Emerald Publishing Limited Licensed re-use rights only Lean manufacturing Green manufacturing Six Sigma Integrated framework Business performances Structural equation modeling With expanding cost decrease pressure from clients and social...
Journal Articles
Can continuous improvement lead to satisfied customers? Evidence from the services industry
Available to Purchase
Journal:
The TQM Journal
The TQM Journal (2018) 30 (6): 679–700.
Published: 04 July 2018
... Licensed re-use rights only Continuous improvement Service industries Structural equation modeling Customer satisfaction Practices Increasingly, companies claim to do their best to put “customer at the center,” become “customer-focused” or “customer-oriented.” The organizations strive...
