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Keywords: Structural equation modeling
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Journal Articles
The TQM Journal 1–35.
Published: 16 February 2026
...), customer-centric outcomes (CCO), business and financial impact (BFI) and sustainability and ethical impact (SEI). Design/methodology/approach The study employs structural equation modeling (SEM) using SmartPLS to evaluate the relationships among Quality 5.0 variables. Data were collected through...
Journal Articles
The TQM Journal (2026) 38 (4): 732–770.
Published: 13 October 2025
... institutions in India. The study employed Smart-partial least square version 4.0 with structural equation modeling to analyze the data. Findings The results of this study present the dimensions of Quality 4.0, which play a significant role in explaining the positive relationship with educational...
Journal Articles
Journal Articles
Journal Articles
The TQM Journal (2025) 37 (2): 319–344.
Published: 12 December 2023
... multiplication applied to classification show the relationship among the barriers and classification of the barriers to TQM implementation respectively, and partial least squares structural equation modeling (PLS-SEM) is applied for ISM model validation. Findings This study examined previous literature...
Journal Articles
The TQM Journal (2025) 37 (1): 222–248.
Published: 07 November 2023
... of the SPSS program, which is used to conduct a confirmatory factor and reliability analysis and Smart-partial least square (PLS) version 4.0 with structural equation modeling. Findings This research demonstrates the positive effect agile supply chain strategies in Industry 4.0 may have on manufacturing...
Journal Articles
Journal Articles
Journal Articles
Journal Articles
The TQM Journal (2018) 30 (6): 679–700.
Published: 04 July 2018
... Licensed re-use rights only Continuous improvement Service industries Structural equation modeling Customer satisfaction Practices Increasingly, companies claim to do their best to put “customer at the center,” become “customer-focused” or “customer-oriented.” The organizations strive...

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