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Keywords: Theory of planned behaviour
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Journal Articles
Steering socially sustainable behaviour: how digital platforms can drive sustainable mobility
Open Access
Journal:
The TQM Journal
The TQM Journal (2026) 38 (11): 104–123.
Published: 30 March 2026
... outcomes, their role in fostering SS through user engagement remains underexplored. Design/methodology/approach A behavioural model was developed by integrating the Theory of Planned Behaviour (TPB), Technology Acceptance Model (TAM) and Equity Theory. This study used a time-lagged survey of 406 users...
Includes: Supplementary data
Journal Articles
Journal:
The TQM Journal
The TQM Journal (2022) 34 (7): 134–164.
Published: 27 May 2022
... strategy in the food-service industry during the pandemic. It also investigates the impact of DT on customers' risk perception (CRP) and customers' intention to go to restaurants (CIR) in Italy. Design/methodology/approach Based on the theory of planned behaviour and perceived risk theory, this study...
Journal Articles
Enhancing participation through organizational drivers
Available to Purchase
Journal:
The TQM Journal
The TQM Journal (2021) 33 (4): 823–840.
Published: 28 September 2020
... Continuous improvement Employee participation Theory of planned behaviour PLS-SEM Social influence PIRK In recent years, many companies have implemented continuous improvement (CI) to face business challenges and enhance efficiency, flexibility and quality (García-Arca and Prado-Prado, 2011...
