... strategies and enhancing adaptive capabilities. Further, an integration of total quality management (TQM) principles into the resilience framework underscores the importance of process orientation and continuous improvement in achieving SC-RS. Research limitations/implications While this research work...

...Mustafizur Rahman; Sifat Ajmeer Haque; Andrea Trianni Purpose This study aims to recognize the significant barriers of small and medium-sized enterprises (SMEs) in Bangladesh, hindering the adoption of total quality management (TQM). Additionally, this research intends to explore...

...Surekha Nayak; Anjali Ganesh; Shreeranga Bhat; Roopesh Kumar Purpose The present research focuses on improving the awareness related to soft total quality management (TQM) practices by looking from the viewpoint of strategic human resources (HR). In addition, it is intended to reflect...

... the mediating effect of total quality management (TQM) on this relationship. Design/Methodology/Approach A quantitative approach was adopted, using a sample of 206 LMFs; the formulated hypotheses were analysed using partial least squares structural equation modeling. Findings The findings revealed...

... approach to find cause–effect relationships. An integrated approach helps managers for better total quality management (TQM) implementation. This study further extended using Total Interpretative Structural Modeling (TISM). Findings The integrated approach of ISM and DEMATEL shows that leadership...

...Lívia da Silveira Pereira Reinaldo; Julio Vieira Neto; Rodrigo Goyannes Gusmão Caiado; Osvaldo Luiz Gonçalves Quelhas Purpose This paper aims to identify the critical success factors (CSFs) that affect the implementation of total quality management (TQM) and to investigate, from the perspective...

...Hari Lal Bhaskar Purpose This paper presents findings of a survey on total quality management (TQM) practices adopted by the Indian manufacturing organizations. The purpose of this paper is to test and establish the relationship between TQM practice and organizational performance (OP). This paper...

...Sisay Addis Purpose Total quality management (TQM) has long been viewed as a strategy to attain business excellence. However, it is relatively a new concept in the context of emerging economies. Particularly, this is far beyond the reality in the context of African countries, in general...

...Samir D. Baidoun; Mohammed Z. Salem; Omar A. Omran Purpose The purpose of this paper is to assess the level of total quality management (TQM) implementation in Palestinian governmental and non-governmental hospitals using the Malcolm Baldrige National Quality Award (MBNQA) framework. Design...

...Hassan Saleh Al-Dhaafri; Abdullah Kaid Al-Swidi; Rushami Zien Bin Yusoff Purpose The purpose of this paper is to investigate the relationship between enterprise resource planning (ERP) and organizational performance through examining the mediating effect of total quality management (TQM...

...Masoumeh Pourrajab; Ramli Basri; Shaffe Mohd Daud; Soaib Asimiran Purpose – The purpose of this paper is to identify the level of resistance to change in implementation of total quality management (TQM) in Iranian schools and investigate the influence of principals’ and teachers’ gender and years...