... Publishing Limited 2025 Emerald Publishing Limited Licensed re-use rights only Students Critical thinking Education Training Self-development Higher education the subsidy of Krakow University of Economics (KUE) within the POTENCJAL grant 050/ZZD/2023/POT FCT – Fundação para...

...Shahzaf Iqbal Purpose This study investigates the impact of staff training on university performance (UP), focusing particularly on the mediating role of ISO 9001 implementation in the higher education (HE) sector. Design/methodology/approach Employing a quantitative research design, data were...

...Mario Testa; Antonio D'Amato; Gurmeet Singh; Giuseppe Festa Purpose This paper aims to investigate the relationship between employee training and bank risk to verify whether and to what extent an increase in employee training, as a soft component of total quality management (TQM), affects bank...

.... This study employed the content analysis technique and hierarchical cluster analysis to analyze the data. Findings The results revealed a lack of standardization in the content of Lean Six Sigma (LSS) training in Brazil. 100% of the LSSBB courses analyzed covered four of the 108 techniques recommended...

.../service design and process management based on Kaynak's four core TQM dimensions. Kiprotich et al. (2018) categorised TQM dimensions into employee training, system automation, and continuous improvement. Based on the extensive literature and considering the explanation of total quality...

... people and a group (corps training unit) to achieve a common goal. The research reported in this article was aimed at examining officers in corps training units' attitudes towards, and commitment to quality management in training in the South African Army. Design/methodology/approach Focus group...

... Secondary data were collected from the European Company Survey (ECS). A large sample of 15,958 European companies was involved in the analysis. A parallel mediation model was devised to investigate the effects of employee involvement on commitment to organizational excellence. Training and motivation were...

... in the Indian manufacturing organizations. Hence, it is hypothesized as: H2a. Employee training is positively related to job satisfaction. H2b. Employee training is positively related to commitment. In order to overcome the limitations mentioned, this study contributes...

... Group Publishing Limited 2016 Learning styles Training Benchmarking Knowledge-based systems Competitive advantage Networks Tertiary institutions assist students by growing their knowledge, skills, and capabilities. They facilitate and assimilate learning, and they reduce...

... was taken utilizing a survey questionnaire which was sent to a sample of organization employees who had attended Yellow, Green or Black Belt LSS training courses organized by the Kenya Institute of Management in Nairobi. Employees attending such courses came from Kenya, Uganda, Tanzania and Rwanda...

... the extent to which it was been practiced. Continuous improvement and training are also principles which were explored and found to be practiced. For continuous improvement, most of the respondents indicated this to have been achieved through carrying out monthly tests and end of term examinations to measure...

...). This observation shows that both sectors understand management commitment, customer satisfaction, continuous improvement, team work, employees training and feedback as success factors of total quality management. However effective communication ranked seventh (Table II) in both sectors and also...

...Catherine Y.P. Chan; G. Taylor; W.C. Ip Purpose The purpose of this paper is to present a case study on the development of an in‐house training course, with the focus on providing the job incumbents with the necessary knowledge and skills to achieve the performance required by the management...

... is connected with change, development and transformation. However, it is also a general phenomenon that the concept of change has, in some ways, been included in almost all‐learning theory. © Emerald Group Publishing Limited 2006 Learning Training Education National cultures During...

... as well as employees for TQM implementation; developing managerial support to quality action plans (QAPs); organizing quality workshops and TQM training programs; and shifting the conventional mind‐set of employees, etc. in the sample organization. They act as internal consultants to other departments...

...Deb Stewart; Dianne Waddell Adequate, appropriate training of quality managers is essential to the development and implementation of effective quality management systems. This study reports on a survey of 235 Australian quality managers to determine their perceptions of their training...

...K. Narasimhan P.S.   Pande , R.P.   Neuman and R.R.   Cavanagh . The Six Sigma Way: How GE, Motorola, and Other Top Companies Are Honing Their Performance . McGraw‐Hill , 422 pp. , ISBN: ISBN 0‐07‐135806‐4   £19.99, hardback TQM Training All the three...

...Brian P. Mathews; Akiko Ueno; Zulema Lopez Periera; Graca Silva; Tauno Kekal; Mikko Repka Quality management is an essential part of an organisation’s competitive strategy. The training that underpins quality management determines the likely effectiveness of the quality initiatives undertaken...

...Jim Freeman; George Mintzas Control charts are a vital quality management tool. Attribute schemes are of particular (though not exclusive) interest to the customers of manufacturing organisations. A new computer assisted, experiential approach to training staff in attribute (defects) sampling...

.... The Mission of the Laboratory is to be: partners with industry in the pursuit of excellence in software engineering. Specifically, the SEAL goal is to become a world‐class centre of expertise, education and training, in software engineering. This goal requires that the SEAL will: 1 Play...