AIEST 2006 — report on workshop 2: Dealing with volatile demand in tourism — how can marketing become more efficient and effective? Available to Purchase

Workshop 2 was chaired by Pietro Beritelli who initially introduced the presenters of the three following contributions. They have been dealing with the adaptation of marketing tools, objectives and strategies due to new demand patterns of clients (paper 1), new technical facilities in marketing tools assessment (paper 2) and new marketing strategies in the ever growing special interest tourism of MICE. He stresses that despite these three diverse backgrounds they all represent relevant approaches to deal with volatile demand in evoking trends in tourism.