The publisher of Tourism Review wishes to retract the article Ballina FJDLB (2026), “Eye-tracking attention across repeated digital touchpoints in heritage tours”. Tourism Review, Vol. ahead-of-print No. ahead-of-print. Link to Eye-tracking attention across repeated digital touchpoints in heritage toursLink to the cited article. It has come to our attention that the following papers referenced in the article are fundamentally incorrect, hallucinated, or do not exist; these issues are indicative of the undisclosed use of generative AI in contravention of Emerald’s publishing ethics policies:
Adao Martins, N.R., Ferreira, F. and Clemente, F.M. (2021), “Fatigue monitoring through wearables: a state-of-the-art review”, Frontiers in Physiology, Vol. 12, p. 773370, doi: Link to Fatigue monitoring through wearables: a state-of-the-art reviewLink to the cited article.
Ali, F., Cobanoglu, C. and Raza, M. (2021), “Mapping the transformative impact of technology on experiential tourism: a systematic review”, Tourism Review International, Vol. 25 No. 2, pp. 145–163, doi: Link to Mapping the transformative impact of technology on experiential tourism: a systematic reviewLink to the cited article.
Ali, F., Rasoolimanesh, S.M. and Cobanoglu, C. (2024), “Can the compulsive use of e-learning lead to lower academic performance? The role of technology fatigue and technostress in hospitality and tourism students”, Journal of Hospitality, Leisure, Sport & Tourism Education, Vol. 34, p. 100495, doi: Link to Can the compulsive use of e-learning lead to lower academic performance? The role of technology fatigue and technostress in hospitality and tourism studentsLink to the cited article.
Basulto Gallegos, O. and Taboada-de-Zúñiga, P. (2014), “Relevancia de las NTIC′s en el turismo cultural/museos”, PASOS. Revista de Turismo y Patrimonio Cultural, Vol. 12 No. 4, pp. 859–874.
Chang, Y., Nieves-Pavón, J. and Kang, J. (2025), “Global influences of digital transformation on behavioral adaptation in tourism: a systematic review”, Current Issues in Tourism, Advance online publication, doi: Link to Global influences of digital transformation on behavioral adaptation in tourism: a systematic reviewLink to the cited article.
Hermanto, R., Arfin, S.A., Dewi, K.C. and Putra, I.N.D. (2023), “Digital technologies, sustainable lifestyle, and tourism”, Tourism Management Perspectives, Vol. 46, p. 101131, doi: Link to Digital technologies, sustainable lifestyle, and tourismLink to the cited article.
Inversini, A. and Schegg, R. (2024), “The rise of regenerative hospitality”, Journal of Tourism Futures, Vol. 10 No. 1, pp. 19–33, doi: Link to The rise of regenerative hospitalityLink to the cited article.
Jeong, M. and Shin, H. (2020), “Digital technology and memorable tourism experiences: the mediating role of deep processing”, Information Technology & Tourism, Vol. 22 No. 3, pp. 471–488, doi: Link to Digital technology and memorable tourism experiences: the mediating role of deep processingLink to the cited article.
Li, Z., Song, Y. and Wang, N. (2024), “Is social interaction a source or an inhibitor of tourism fatigue?”, Tourism Recreation Research, Vol. 49 No. 1, pp. 98–112, doi: Link to Is social interaction a source or an inhibitor of tourism fatigue?Link to the cited article.
Su, X., Kim, H. and Ma, E. (2024), “Unpacking tourism fatigue: travel frequency, duration, and fatigue types in different destinations”, Current Issues in Tourism, Advance online publication, doi: Link to Unpacking tourism fatigue: travel frequency, duration, and fatigue types in different destinationsLink to the cited article.
Syvertsen, T. and Karlsen, F. (2025), “Slow tourism and digital disconnection: a study of place, hospitality, and technology fatigue among long-distance travelers”, Tourism Recreation Research, Vol. 50 No. 3, pp. 245–259, doi: Link to Slow tourism and digital disconnection: a study of place, hospitality, and technology fatigue among long-distance travelersLink to the cited article.
Tan, Y., Wang, G. and Chen, K. (2025), “Analyzing the impact of digital technology on consumers’ travel intentions: the role of information overload”, Tourism Management Perspectives, Vol. 46, p. 101129, doi: Link to Analyzing the impact of digital technology on consumers’ travel intentions: the role of information overloadLink to the cited article.
Wei, Z., Li, S. and Li, Y. (2023), “Can gamification improve the virtual reality tourism experience? The role of tourism fatigue”, Tourism Management, Vol. 88, p. 104445, doi: Link to Can gamification improve the virtual reality tourism experience? The role of tourism fatigueLink to the cited article.
Xu, T., Wang, L. and Qiu, H. (2023), “Does tourism mental fatigue inhibit tourist citizenship behavior?”, Journal of Hospitality and Tourism Management, Vol. 54, pp. 200–210, doi: Link to Does tourism mental fatigue inhibit tourist citizenship behavior?Link to the cited article.
Yin, J., Chen, Y. and Lu, Y. (2023), “Fatigue or satisfaction at crowded attractions?”, Frontiers in Psychology, Vol. 14, p. 1113716, doi: Link to Fatigue or satisfaction at crowded attractions?Link to the cited article.
The following references were cited in the article but do not feature in the bibliography:
Pierce, Q.L. and Kovacs, J.F. (2021), “Creative tourism and creative spectacles in China”, Journal of Hospitality and Tourism Management, Vol. 49, pp. 34–43, Link to Creative tourism and creative spectacles in ChinaLink to the cited article.
Tarafdar, M., Cooper, C. L., & Stich, J.F. (2019). The technostress trifecta‐techno eustress, techno distress and design: Theoretical directions and an agenda for research. Information Systems Journal, 29(1), 6–42. Link to The technostress trifecta‐techno eustress, techno distress and design: Theoretical directions and an agenda for researchLink to the cited article.
The author cooperated with the investigation but failed to address the concerns identified sufficiently. Emerald’s publishing ethics policies make it clear that authors must be accountable for the accuracy and integrity of the work submitted, bear full responsibility for checking the accuracy of references and must have consulted the works referenced to ensure their validity and alignment with the research being presented. The decision to retract has been informed by COPE’s guidelines on retractions and Emerald’s publishing ethics policies. The author wishes to emphasize that these errors are the result of a transcription error and would like to note that they do not agree with the content of this notice. The publisher of the journal sincerely apologizes to the readers.
