Issues

Smart working in the travel agencies and employees’ quality of life

V.G. Girish; Jin-Young Lee; Choong-Ki Lee; Hossein Olya
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Smart tourism technologies towards memorable experiences for museum visitors

Xinran Yang; Liaoniao Zhang
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The indirect distribution dilemma: assessing the financial impact of participation in Booking.com for hotels

Saddam Abdullah; Philippe Van Cauwenberge; Heidi Vander Bauwhede; Peter O’Connor
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Automation and artificial intelligence in hospitality and tourism

Fauzia Jabeen; Sameera Al Zaidi; Maryam Hamad Al Dhaheri
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Technology acceptance before and after COVID-19: no-touch service from hotel robots

Lina Zhong; J. Andres Coca-Stefaniak; Alastair M. Morrison; Liyu Yang; Baolin Deng
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Consumers’ adoption of artificial intelligence and robotics in hospitality and tourism sector: literature review and future research agenda

Pooja Goel; Neeraj Kaushik; Brijesh Sivathanu; Rajasshrie Pillai; Jasper Vikas
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Effect of B&B host responses to online reviews on subsequent reviews: the moderating effects of class level

Tao Lan; Xiaodong Feng; Zhimin Zeng
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Value co-destruction and negative e-WOM behavior: the mediating role of tourist citizenship

Resat Arıca; Inci Polat; Cihan Cobanoglu; Abdülkadir Çorbacı; Po-Ju Chen; Meng-Jun Hsu
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eWOM, destination preference and consumer involvement – a stimulus-organism-response (SOR) lens

Neha Yadav; Sanjeev Verma; Rekha D. Chikhalkar
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Mobile-based value co-creation: contextual factors towards customer experiences

Sut Ieng Lei; Dan Wang; Rob Law
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Travel app shopping on smartphones: understanding the success factors influencing in-app travel purchase intentions

Xin-Jean Lim; Jun-Hwa Cheah; Alastair M. Morrison; Siew Imm Ng; Siqi Wang
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Tourist gaze through computer vision: where, what, how and why?

Kun Zhang; Hanqin Qiu; Jingyue Wang; Chunlin Li; Jinyi Zhang; Dora Dongzhi Chen
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Tourists’ perceptions of urban space: a computer vision approach

Kun Zhang; Jinyi Zhang; Chunlin Li; Yan Jiao; Ying Wang
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Harnessing social media to understand tourist mobility: the role of information technology and big data

Jinyan Chen; Susanne Becken; Bela Stantic
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Identifying hidden semantic structures in Instagram data: a topic modelling comparison

Roman Egger; Joanne Yu
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