..., improving job performance and mitigating the adverse impacts of POP within the industry. © Emerald Publishing Limited 2023 Emerald Publishing Limited Licensed re-use rights only COVID-19 Crisis Airline promotion Message framing Risk Regulatory focus Prevention focus Promotion focus...

...Liz Sharples; Judith Fletcher-Brown; Marta Nieto-García; Kokho Sit; Giampaolo Viglia Purpose This paper aims to investigates the use of internal communications to foster workforce resilience in the cruise industry during a crisis. Drawing on the regulatory focus theory, this study explores how...

... Publishing Limited Licensed re-use rights only COVID-19 Crisis Airline promotion Message framing Risk Regulatory focus Prevention focus Promotion focus Framing Regulatory Message COVID-19 危机 航空公司促销 信息框架 风险 监管重点 防御定向 促进定向 Mensaje Encuadre COVID-19 Reglamentación...

... después de una crisis. Originalidad Este estudio ofrece un análisis profundo del rol de la diáspora en la recuperación del turismo. Este estudio destaca la importancia de los emigrantes como capital social para los destinos y ofrece información sobre el manejo de crisis turísticas mediante la...

...María Del Pilar Pascual-Fraile; Pilar Talón-Ballestero; Teresa Villacé-Molinero; Antonio-Rafael Ramos-Rodríguez Purpose This study aims to provide an overview, the state-of-the-art “research fronts”, the emerging themes of investigation and a research agenda of crisis communication for destinations...