... Publishing Limited Licensed re-use rights only COVID-19 Crisis Airline promotion Message framing Risk Regulatory focus Prevention focus Promotion focus Framing Regulatory Message 关键词 组织政治认知 组织政治工作表现 工作压力 适得其反的工作行为 酒店和旅游业。 Palabras clave Percepción de la política...

...Liz Sharples; Judith Fletcher-Brown; Marta Nieto-García; Kokho Sit; Giampaolo Viglia Purpose This paper aims to investigates the use of internal communications to foster workforce resilience in the cruise industry during a crisis. Drawing on the regulatory focus theory, this study explores how...

... of this study can help create new communication strategies during risky or critical situations. COVID-19 Crisis Airline promotion Message framing Risk Regulatory focus Prevention focus Promotion focus Framing Regulatory Message COVID-19 危机 航空公司促销 信息框架 风险 监管重点 防御定向 促进定向 Mensaje...

...Ignatius Cahyanto; Bingjie Liu-Lastres; William Gallagher Purpose Diasporas represent a unique yet often overlooked stakeholder in tourism crisis management. Their strong bonds with their homeland often result in continued engagement with an extended community, which is valuable to their homeland...

...María Del Pilar Pascual-Fraile; Pilar Talón-Ballestero; Teresa Villacé-Molinero; Antonio-Rafael Ramos-Rodríguez Purpose This study aims to provide an overview, the state-of-the-art “research fronts”, the emerging themes of investigation and a research agenda of crisis communication for destinations...