...Sergio Jesus Teixeira; Joao Matos Ferreira; António Almeida Purpose The purpose of this study involves analysing the factors of and barriers to innovation and their respective impacts (directly and indirectly) on the competitiveness of both destination and their host companies. Design...

...Bassam Samir Al-Romeedy; Shaymaa El-Sisi Purpose The purpose of this study is to evaluate the impact of workplace incivility on innovation, organizational citizenship behaviors, organizational commitment and performance in travel agencies. The study also aims at exploring the mediating roles...

... lower levels of heritage spending. Research limitations/implications The findings suggest that the future of heritage tourism will be very different to that of today; future tourism is likely to develop significantly through innovations in management approach and advanced technologies to manage...

...Rozila Ahmad; Noel Scott Purpose Hotel labour costs in Malaysia are increasing. This paper aims to explore Langkawi hotel managers’ perceptions about reducing labour costs using various information and communication technology (ICT) innovations. Design/methodology/approach Semi-structured...

... be developed further and translated into practical suggestions. Originality/value This study views innovation as a process of re-thinking sustainability through the adoption of the animal ethics lens. Based on this critical perspective of sustainable tourism, the specific case of wildlife tourism can...

... feature. More than that, they can be considered a key determinant for economic and social growth. A conceptual support to this idea is presented here by following a line which links beauty to creativity, innovation and socio-economic development. Findings A purely qualitative and logical-deductive...

...Nuria Recuero Virto; Maria Francisca Blasco López; Sonia San-Martín Purpose This research aims to provide evidence of the impacts of market orientation, customer value approach (through prestige, value for money and reputation for quality) and innovation on museum sustainability. Design...

... management organisations have recently been founded with the aim of developing the location by expanding its innovation and export capabilities, especially for small to medium‐sized enterprises (SMEs). All four public organisations aim to increase the competitiveness of local companies through creating...

...Harald Pechlaner; Timothy Lee; John Crotts; Marco Valeri; Silvia Baiocco Purpose The purpose of this paper is to explore whether the integration of minorities into the hotel industry stimulates innovation by promoting competitiveness in the tourism industry. Design/methodology/approach...