Keywords: Satisfaction
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Journal Articles
Journal Articles
Tourism Review (2026) 81 (7): 1757–1783.
Published: 15 April 2025
... mostly focused on a single attribute, type and region, lacking a comprehensive assessment of its impact on tourists’ behavioral decisions. Therefore, this study aims to reveal the universality and specificity of the impact of landscape aesthetic attributes on tourists’ satisfaction and loyalty through...
Journal Articles
Journal Articles
Tourism Review (2025) 80 (6): 1300–1319.
Published: 13 August 2024
... antecedents of guest satisfaction with a wellness spa hotel experience. The study also tests the relationship between satisfaction, wellness-induced well-being, experience co-creation and word-of-mouth (WOM). Design/methodology/approach Data was collected in the post-pandemic period, during September...
Journal Articles
Journal Articles
Journal Articles
Journal Articles
Tourism Review (2024) 79 (2): 428–444.
Published: 16 June 2023
...Cecilie Andersen; Marit Gundersen Engeset; Ellen Katrine Nyhus Purpose This paper aims to explore how different levels of involvement in the prevacation phase affect vacationers’ subsequent satisfaction, word of mouth (WOM) recommendations and loyal behavior with regard to the planning/booking...
Journal Articles
Tourism Review (2023) 78 (4): 1147–1163.
Published: 28 February 2023
... the influence of perceived value (PV), sensation seeking (SS) and low crowding (LC) on the satisfaction and behavioural intention (BI) of Indian pilgrim tourists to Kartarpur Corridor, Pakistan. In addition, it identifies the mediation effect of satisfaction in the structural relationship between PV, SS and LC...
Journal Articles
Tourism Review (2023) 78 (1): 42–57.
Published: 30 August 2022
... proposed and tested a structural equation model linking perceived unfavorable changes, tainted memories, revisit satisfaction and destination loyalty. Data were collected via a questionnaire distributed on an online survey platform with 416 valid responses. The qualitative study was conducted to determine...
Journal Articles
Journal Articles
Tourism Review (2022) 77 (1): 302–321.
Published: 06 September 2021
...Hugo Padrón-Ávila; Robertico Croes; Manuel Rivera Purpose This study aims to examining how tourists’ activities condition the relationship between destination image, satisfaction and loyalty. Design/methodology/approach This study used a constructive replication design (CRD) to investigate...
Journal Articles
Tourism Review (2021) 76 (2): 411–426.
Published: 14 October 2020
... on a review of relevant literature, a robust conceptual framework of customer loyalty comprising satisfaction, self-congruity, functional congruity, perceived value and attractiveness of alternates was constructed. By means of an online panel survey, 828 valid questionnaires were obtained from customers who...
Journal Articles
Tourism Review (2021) 76 (1): 212–228.
Published: 10 June 2020
... the effect of event image, satisfaction and city image on tourists’ revisit intentions to the host city; and to explore the mediating role of city image. Design/methodology/approach This study used the 28th Qingdao International Beer Festival (QIBF) as the case for verifying the relationships in the proposed...
Journal Articles
Journal Articles
Journal Articles
Journal Articles
Tourism Review (2019) 74 (4): 943–977.
Published: 27 August 2019
...Sérgio Jesus Teixeira; João J.M. Ferreira; António Almeida; Eduardo Parra-Lopez Purpose This study aims to analyze the contribution of tourist event and satisfaction with tourism events as a product of regional tourism competitiveness, as well as evaluate factors of competitiveness. Design...
Journal Articles
Tourism Review (2019) 74 (4): 915–929.
Published: 27 August 2019
...Pramod Sharma; Jogendra Kumar Nayak Purpose This paper aims to examine the direct and indirect effects of tourists’ value on satisfaction and loyalty intentions in dark tourism. Design/methodology/approach This research was conducted using the data collected through a questionnaire survey from...
Journal Articles
Tourism Review (2018) 73 (1): 111–132.
Published: 15 January 2018
... examine a conceptual framework on tourist’s preferences in selecting local foods. The framework includes tourists’ satisfaction, quality of food, tourist’s perception, purchase intention and purchase behavior among tourist’s selection for local foods. Design/methodology/approach The research...

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