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1-20 of 26
Keywords: Satisfaction
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Journal Articles
Journal:
Tourism Review
Tourism Review 1–18.
Published: 02 April 2026
... (intrinsic and extrinsic motivation), travel experiences (memorable, emotional and sensory) and satisfaction to examine their influence on post-travel sharing intentions. Findings Both the measurement and structural models demonstrated satisfactory performance. The results of this study support all...
Journal Articles
Journal:
Tourism Review
Tourism Review (2026) 81 (7): 1757–1783.
Published: 15 April 2025
... mostly focused on a single attribute, type and region, lacking a comprehensive assessment of its impact on tourists’ behavioral decisions. Therefore, this study aims to reveal the universality and specificity of the impact of landscape aesthetic attributes on tourists’ satisfaction and loyalty through...
Journal Articles
Journal:
Tourism Review
Tourism Review (2026) 81 (1): 337–361.
Published: 09 January 2025
...Manuel Jesús Sánchez González; Natalia López-Mosquera; Sergio Nieves-Pavón Purpose This study aims to explore and evaluate how sociodemographic, psychographic and situational factors jointly determine the satisfaction and expenditure of sports tourists, two key variables for the sustainability...
Journal Articles
Journal:
Tourism Review
Tourism Review (2025) 80 (6): 1300–1319.
Published: 13 August 2024
... antecedents of guest satisfaction with a wellness spa hotel experience. The study also tests the relationship between satisfaction, wellness-induced well-being, experience co-creation and word-of-mouth (WOM). Design/methodology/approach Data was collected in the post-pandemic period, during September...
Journal Articles
Cong Doanh Duong, Thanh Hieu Nguyen, Thi Viet Nga Ngo, Thi Thu Phuong Pham, Anh Trong Vu, Ngoc Su Dang
Journal:
Tourism Review
Tourism Review (2025) 80 (4): 813–827.
Published: 28 May 2024
... to continue using ChatGPT. It also examines how satisfaction mediates this relationship and the role of technology anxiety as a moderating factor. Design/methodology/approach Using a sample of 606 tourists in popular Vietnamese tourist destinations, this study used the SPSS PROCESS macro (Model 4 and Model 14...
Journal Articles
Journal:
Tourism Review
Tourism Review (2025) 80 (5): 1049–1066.
Published: 25 December 2023
..., partial least squares-structural equation modeling by SmartPLS 3rd version was used in this study. Findings The result indicated that CCE in terms of Indonesian ecotourism had an effect on involvement (INV) and satisfaction (SAT). Result ascertain INV and SAT direct effect on TCB. Multigroup analysis...
Journal Articles
Journal:
Tourism Review
Tourism Review (2024) 79 (6): 1234–1256.
Published: 14 November 2023
... in Florida and their motivations’ influences on their satisfaction with the winery visit and loyalty in the way of likelihood to revisit. Design/methodology/approach Two studies were conducted to identify the wine consumer typology and its influences, one with residents of a wine destination and one with its...
Journal Articles
Journal:
Tourism Review
Tourism Review (2024) 79 (2): 428–444.
Published: 16 June 2023
...Cecilie Andersen; Marit Gundersen Engeset; Ellen Katrine Nyhus Purpose This paper aims to explore how different levels of involvement in the prevacation phase affect vacationers’ subsequent satisfaction, word of mouth (WOM) recommendations and loyal behavior with regard to the planning/booking...
Journal Articles
Journal:
Tourism Review
Tourism Review (2023) 78 (4): 1147–1163.
Published: 28 February 2023
... the influence of perceived value (PV), sensation seeking (SS) and low crowding (LC) on the satisfaction and behavioural intention (BI) of Indian pilgrim tourists to Kartarpur Corridor, Pakistan. In addition, it identifies the mediation effect of satisfaction in the structural relationship between PV, SS and LC...
Journal Articles
Journal:
Tourism Review
Tourism Review (2023) 78 (1): 42–57.
Published: 30 August 2022
... proposed and tested a structural equation model linking perceived unfavorable changes, tainted memories, revisit satisfaction and destination loyalty. Data were collected via a questionnaire distributed on an online survey platform with 416 valid responses. The qualitative study was conducted to determine...
Journal Articles
Journal:
Tourism Review
Tourism Review (2022) 77 (3): 897–912.
Published: 02 October 2021
...); and tourist gender on the impact of companion relative ability on tourists’ satisfaction and subjective well-being is examined. This paper aims to investigate the mediating role of satisfaction that combines companion relative ability, tourist gender, tourist satisfaction and subjective well-being. Design...
Journal Articles
Journal:
Tourism Review
Tourism Review (2022) 77 (1): 302–321.
Published: 06 September 2021
...Hugo Padrón-Ávila; Robertico Croes; Manuel Rivera Purpose This study aims to examining how tourists’ activities condition the relationship between destination image, satisfaction and loyalty. Design/methodology/approach This study used a constructive replication design (CRD) to investigate...
Journal Articles
Journal:
Tourism Review
Tourism Review (2021) 76 (2): 411–426.
Published: 14 October 2020
... on a review of relevant literature, a robust conceptual framework of customer loyalty comprising satisfaction, self-congruity, functional congruity, perceived value and attractiveness of alternates was constructed. By means of an online panel survey, 828 valid questionnaires were obtained from customers who...
Journal Articles
Journal:
Tourism Review
Tourism Review (2021) 76 (1): 212–228.
Published: 10 June 2020
... the effect of event image, satisfaction and city image on tourists’ revisit intentions to the host city; and to explore the mediating role of city image. Design/methodology/approach This study used the 28th Qingdao International Beer Festival (QIBF) as the case for verifying the relationships in the proposed...
Journal Articles
Journal:
Tourism Review
Tourism Review (2020) 75 (2): 466–478.
Published: 20 February 2020
... and assesses the perceived value and umrah travelers’ satisfaction emerging in this relationship. Design/methodology/approach The survey uses the purposive sampling method. Data analysis uses confirmatory factor analysis and structural equation modeling with a total sample of 438 umrah travelers. Findings...
Journal Articles
Journal:
Tourism Review
Tourism Review (2020) 75 (3): 575–594.
Published: 05 February 2020
... and trip value have a significant impact on satisfaction. The results also find that tourists’ loyalty intention is attributed to satisfaction of non-Muslim tourists. ` Originality/value The study reveals new insight into halal tourism in the perspective of non-Muslim tourists’ halal products or service...
Journal Articles
Tourism experiences, memorability and behavioural intentions: a study of tourists in Sardinia, Italy
Journal:
Tourism Review
Tourism Review (2020) 75 (3): 533–558.
Published: 02 December 2019
... or relationships between satisfaction, MTE dimensions, co-creative tourism experiences and memorability, as well as the mediating effect of memorability on tourists’ behavioural intention. Design/methodology/approach This study uses a cross-sectional survey design using a questionnaire to collect data. Three...
Journal Articles
Journal:
Tourism Review
Tourism Review (2019) 74 (4): 943–977.
Published: 27 August 2019
...Sérgio Jesus Teixeira; João J.M. Ferreira; António Almeida; Eduardo Parra-Lopez Purpose This study aims to analyze the contribution of tourist event and satisfaction with tourism events as a product of regional tourism competitiveness, as well as evaluate factors of competitiveness. Design...
Journal Articles
Journal:
Tourism Review
Tourism Review (2019) 74 (4): 915–929.
Published: 27 August 2019
...Pramod Sharma; Jogendra Kumar Nayak Purpose This paper aims to examine the direct and indirect effects of tourists’ value on satisfaction and loyalty intentions in dark tourism. Design/methodology/approach This research was conducted using the data collected through a questionnaire survey from...
Journal Articles
Journal:
Tourism Review
Tourism Review (2018) 73 (1): 111–132.
Published: 15 January 2018
... examine a conceptual framework on tourist’s preferences in selecting local foods. The framework includes tourists’ satisfaction, quality of food, tourist’s perception, purchase intention and purchase behavior among tourist’s selection for local foods. Design/methodology/approach The research...
