...Aslı Sultan Eren; Bekir Bora Dedeoğlu; Fevzi Okumus Purpose This study aims to investigate the impact of tour guides’ ethical behavior on tourist satisfaction, intention to revisit and to recommend and examine whether gender plays a moderating role in these relationships. Design/methodology...

... satisfaction. Research limitations/implications This study also has advantageous marketing and management implications for destination managers and marketers to improve tourist satisfaction. Originality/value As per the authors’ knowledge, this is the very first study that inspects the mechanism by which how...

..., administrative, geographical, and economic) distance framework into international tourism research to measure the comprehensive distance and explore its impact on inbound tourist satisfaction. Design/methodology/approach The comprehensive distance was calculated based on the Mahalanobis formula. Combining...

...Huike Shi; Yaping Liu; Tafazal Kumail; Liurong Pan Purpose This study aims to explore the relationships among destination brand equity, brand authenticity and revisit intention. The mediating role of tourist satisfaction and the moderating role of destination familiarity in these relationships...

... related to past solo travel experiences, namely, tourist satisfaction, pleasure and self-development. An online survey was applied to 187 solo tourists from different countries. Hypotheses were tested with structural equation modeling. Findings All the variables, except for subjective norms...

..., multiple mediator model is investigated to explain the indirect effect of self-congruity on DBL through perceived destination quality (PDQ) and tourist satisfaction (TS). The moderating impact of visit frequency in these relationships is also proposed and empirically evaluated. Design/methodology/approach...

... The main contribution of this paper lies in the connection between tourist satisfaction and the season of their visit, as previous studies have rarely considered the season when analysing tourist satisfaction with the destination offering. © 2018 Emerald Publishing Limited 2018 Emerald Publishing...

...Tz-Li Wang; Phuong Thi Kim Tran; Vinh Trung Tran Purpose This paper aims to examine the effects of gender and visit frequency as moderating variables on the relationships among destination perceived quality, tourist satisfaction and word-of-mouth (WOM). Design/methodology/approach This study...

... are formed by health beliefs is inconsequential. Visitors to health‐promoting destinations could subconsciously compare their observations of a destination to their own general beliefs on what is healthful. Destination marketing Cognitive dissonance Tourist satisfaction Tourism management Customer...