.... Structural equation modeling and PROCESS macro were used for hypothesis testing. Findings Results reveal that coworker PCSP is positively associated with work engagement, and that peer pressure and felt obligation sequentially mediate this main effect. These findings also support that the service climate...

... the relationships between servant leadership and person–job fit, work–life balance, work engagement, innovative work behavior and job crafting. Design/methodology/approach Using SmartPLS3, data collected from 942 travel agencies operating in Egypt, a questionnaire was used to obtain data on how travel agency...

...You-De Dai; Wen-Long Zhuang; Sung-Cheng Lu; Tzung-Cheng Huan Purpose The purpose of this study is to explore the impact of psychological ownership on work engagement and job burnout within international tourist hotel employees, and simultaneously examine the moderating role of regulatory foci...

...Deepakshi Jaiswal; Akansha Tyagi Purpose This study aims to provide a holistic model for high performance work practices (HPWPs), work engagement (WE), job autonomy (JA) and service innovative behavior (SIB) of employees in hotel industry, taking social exchange theory as the base of the study...

... to investigate whether retaining employees who care about their hostel and refrain from destructive behaviours implies that these workers need to have a better quality of working life, as well as whether work engagement mediates this relationship. Design/methodology/approach A survey was conducted with 98...