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Automating for the first time, Isle College chose IME's TINlib library management system on the evidence of its ease of use for end‐users. After almost six months of live use a questionnaire was distributed to student and staff users of the OPAC in order to assess the effectiveness of the system and its user friendliness; a series of face‐to‐face interviews supplemented the questionnaire data. The results showed a substantial increase in borrowing since automation and gave some pointers as to how the effectiveness of the system could be improved still further.

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