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This paper looks at the implementation of facilities for the issue and renewal of books by users, without the intervention of library staff, provided by McDonnell Douglas through the URICA library system at the request of Bradford University Library. Self‐renewal has proved a success, reducing queues and reducing pressure on staff; but the take‐up of self‐issue has been disappointing. Some of the problems of implementation, and their solutions, are discussed.
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© MCB UP Limited
1993
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