This thematic issue aims to examine key challenges and trends in human resources management (HRM) within the tourism and hospitality industry. Each article provides insights into future HRM trends, focusing on technological influences, emotional assessment, gender roles, organisational trust, leadership and skills development.
The thematic issue applies various methodologies that explore future trends in HRM in the tourism and hospitality sectors.
Political, economic, social and technological changes make this issue relevant to contemporary HRM in tourism and hospitality. Conclusions cover the use of artificial intelligence, emotional employee management, gender and age stereotypes, sustainable HRM, conflict management, transformational leadership effects, managerial improvements and human resource skills management, ensuring the theme’s practical and scientific significance.
The conclusions ensure the thematic issue stays relevant and actionable on practical and scientific levels. Practically, it equips tourism and hospitality professionals, policymakers, business owners and executives with the knowledge to formulate effective HRM policies. Scientifically, it provides academics and researchers with valuable insights to explore new research paths and identify challenges.
