What global trends are challenging tourism organizations and destinations today?: Strategic question overview

Jorge Costa is Co-Founder and President of IPDT – Institute of Tourism, a UNWTO Affiliate Member. He is also Global Trends Editor of Worldwide Hospitality and Tourism Themes (WHATT), an Emerald Journal and a member of the Consultancy Council of Porto Airport. From 1997 to 2016, he held the positions of Pro-Vice Chancellor, Director of the Doctoral Program in Management Sciences and Professor of Strategic Management at Fernando Pessoa University, in Porto, Portugal. He was a member of the Sectorial Tourism Council (Ministry of Economics) and of the Strategic Council of the Portuguese Hotel Association and Regional Editor of the International Journal of Contemporary Hospitality Management (1997-2013). His consultancy clients include Allied Distillers, BAA plc, Forte plc, Cockburn’s, Accor Portugal, Sheraton Portugal, TAP Airlines, the Ministry of Hospitality and Tourism of Angola, the Ministry of Tourism of Cape Verde, the Regional Government of Azores, the Regional Government of Madeira, UNDP, UNCTAD and UNWTO. He graduated in Management and Public Administration (Technical University of Lisbon, Portugal) and received a PhD in Strategic Management from the University of Surrey, UK.

Mónica Montenegro is the Co-Founder and Executive Director of Marketing at IPDT – Institute of Tourism, and Founding Partner of Future Trends, a research and organizational development organization. She holds a degree in Marketing Management from Fernando Pessoa University, Portugal, and a Master in Business Administration from the University of Bournemouth, UK. Her international experience in applied research and consultancy in the areas of strategic marketing, tourism planning and organizational development include clients such as Petrofina, Boheringer Ingelheim, Regional Government of Madeira, Regional Government of Azores, Government of Angola and Government of Cape Verde. She also held research and teaching appointments at Bournemouth University, University of Surrey (UK) and Fernando Pessoa University.

João Gomes is the Co-Founder, Executive Director of Research at IPDT – Institute of Tourism, and Founding Partner of Future Trends, a research and organizational development organization. An expert in statistics and quantitative methods, he has coordinated a large variety of studies such as the profile of visitors to the Port Wine Caves, Tourists visiting Porto and the North of Portugal, Profile of Travelers at Porto Airport, Tourist Spending in the Autonomous Region of Madeira and the Holiday Intentions of Portuguese Residents, among others. He has authored several publications in the areas of research methods, market research and tourism management. He has also coordinated consultancy projects in the areas of tourism planning, strategic and marketing management. From 1997 to 2013, he held the position of Associate Professor and Coordinator of the Doctoral Program in Management Sciences at Fernando Pessoa University, Porto, Portugal.