...Merve Sağcan; Duygu Doğan; Tolga Fahri Çakmak; Nalan Albuz Purpose This study aims to examine academic research conducted on artificial intelligence (AI) in the field of tourism within a comprehensive bibliometric framework, revealing the intellectual structure, thematic development...

...Burak Düz Purpose Despite its increasing integration into travel services, there has been limited exploration of artificial intelligence ( AI ) technologies in thematic tour contexts. Identifying AI’s emerging roles in these tours can offer valuable insights into how this technology is applied...

...Katerina Pericleous; Sotiroula Liasidou; Todor Dyankov Purpose The aim of the study is to understand employees’ feelings towards artificial intelligence (AI) in relation to their job performance and productivity, as well as their opinion of the risk of being displaced by AI. Design/methodology...

...Raphaela Neophytou; Sotiroula Liasidou; Kosmas Pipyros; Anastasia Christofi Purpose The research’s purpose is to examine the incorporation of Artificial Intelligence (AI) within the context of sustainable tourism education, emphasizing its capacity to augment educational achievements and provide...

...Anda Zvaigzne; Lienite Litavniece; Sergejs Kodors; Kristiana Jurkane Purpose The present research study aims to conduct a thematic literature review of the negative impacts of artificial intelligence (AI) on the tourism industry. Design/methodology/approach The research study is based...

... aspects of tourism technology, such as cybersecurity, digital marketing, smart tourism initiatives, the role of social media and the impact of emerging technologies like artificial intelligence through different perspectives of discussion. Findings Each article provides useful conclusions that shed...

..., safety and education. Emerging technologies, like artificial intelligence, are reshaping the tourism industry by creating new opportunities for innovation and engagement. The industry’s primary challenge is to utilize these technologies wisely, ensuring they do not replace the concept of hospitality...

... and its significance for the hospitality and tourism industry. Findings This thematic issue examines the profound impact of automation and artificial intelligence on the tourism and hospitality industries, where advancements in technology are juxtaposed with the challenge of skill shortages...

...Orhan Can Yilmazdogan Purpose The aim of this article is to produce alternative solution suggestions at a conceptual level, by utilizing technologies in the field of Augmented Reality (AR) and Artificial Intelligence (AI), to address the increasing personnel shortages encountered in the tourism...

...Stanislav Ivanov Purpose To evaluate the role of robots, artificial intelligence and service automation in mitigating the labour shortages in tourism and hospitality. Design/methodology/approach This is a conceptual paper. Findings Robots, artificial intelligence and service automation...

.... Technological workforces Robots Artificial intelligence Internet of things Augmented reality Virtual reality The pandemic, which emerged as a global crisis, has impacted event managers and participants in numerous ways (Dillette and Ponting, 2021). This period accelerated the digital transformation...

...Handan Hamarat; Haydar Sahin; Ayşe Koç Apuhan; Ramazan İnan Purpose This study aims to conduct research by making use of studies investigating the negative effects of artificial intelligence on the future careers and work motivation of tourism employees. Design/methodology/approach...

...Seden Dogan; Trishna G. Mistry; Luana Nanu Purpose This theme issue aims to explore the depth and breadth of automation and artificial intelligence’s (AI’s) impact on the hospitality and tourism industry. Design/methodology/approach The thematic examination of the articles presented...

...Mustafa Yılmaz; Mustafa Ülker; Pembe Ülker Purpose This study aims to determine and evaluate the artificial intelligence (AI) development and competitiveness of the top 20 countries that receive the highest number of tourists with the entropy technique for order of preference by similarity...

...Ümit Şengel; Merve Işkın Purpose The paper aims to reveal the intellectual structure of studies on artificial intelligence (AI) in the fields of tourism and hospitality. Evaluations regarding the intellectual structure have been made based on co-author, co-word and citation. Design/methodology...

...Gökhan Yılmaz; Ayşe Şahin-Yılmaz Purpose Artificial intelligence is one of the most significant and active fields of study in the last few years. Artificial intelligence-derived robotic technologies known as chatbots are gaining interest from both academic and industry sectors. By analyzing...

... into the necessity for further publications in this field. Yusuf Gökçe can be contacted at: ygokce@bingol.edu.tr 18 03 2024 19 03 2024 19 03 2024 © Emerald Publishing Limited 2024 Emerald Publishing Limited Licensed re-use rights only Robot Artificial intelligence Technology...

...Ayşe Şengöz; Beste Nisa Orhun; Nil Konyalilar Purpose Developments regarding the use of artificial intelligence (AI) in transportation systems, one of the important stakeholders of tourism, are remarkable. However, no review thus far has provided a comprehensive overview of research on AI...

... in understanding the integration of artificial intelligence (AI) in specialized fields of study. Figure 1 Author’s dialogue with ChatGPT While it lacks ethical reasoning capabilities, it’s consciously designed to avoid spreading harmful or illegal content. Moreover, it retains context within ongoing...

...Sudhanshu Bhushan Purpose The purpose of this paper is to explore and evaluate the existing and future impact of artificial intelligence (AI) and machine learning on the global economy. It includes viewing the inclusion of AI in different sectors, its impact on industries, the trends...