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Keywords: Asian travellers
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Journal Articles
What needs re-thinking in services management in the dawning age of Asian travellers?
Available to Purchase
Worldwide Hospitality and Tourism Themes (2016) 8 (1): 97–104.
Published: 08 February 2016
...Prof Leonardo (Don) A.N. Dioko; Leonardo (Don) A.N. Dioko Purpose – The purpose of this paper is to draw upon the various articles in this theme issue and identify the key services management principles that merit re-thinking in the face of the growing and enduring trend of Asian travellers...
Journal Articles
Reflections on the theme issue outcomes
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Worldwide Hospitality and Tourism Themes (2016) 8 (1): 105–110.
Published: 08 February 2016
...Prof Leonardo (Don) A.N. Dioko; Richard Teare; Leonardo (Don) A.N. Dioko Purpose – The purpose of this paper is to profile the Worldwide Hospitality and Tourism Themes (WHATT) theme issue “Services management and the growing number of Asian travellers: what needs re-thinking...
