... in the context of destination development. Findings Environmental certification has proven to be an important policy instrument, helping consumers to choose products and services that are less harmful to the environment and more authentic, serving as a marketing tool for companies that differentiate...

... related to human capital such as the pressures of working in the events industry and finding a work – life balance given the demands of the profession. Human capital challenges related to the preparedness of professionals and the need for continued certification and training are also discussed...

...”. Certification Quality International volunteer tourism Stakeholder voices Voluntourism There is no overt criticism of volunteer tourism in the literature, in part because little research has been undertaken on this topic, but also because its laudable character and outcomes may render it more...

...Jasveen K Rattan Purpose – The aim of this paper is to provide a background and offer insights of the use of ecolabels and certifications within the tourism industry and their applicability within the volunteer tourism sector. Design/methodology/approach – This study utilizes...