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Keywords: Cross-cultural interactions
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Journal Articles
Worldwide Hospitality and Tourism Themes (2016) 8 (1): 97–104.
Published: 08 February 2016
... a significant customer profile shift requires a commensurate evolutionary response from the service organization. Leonardo (Don) A.N. Dioko can be contacted at: don@ift.edu.mo © Emerald Group Publishing Limited 2016 Service management Cross-cultural interactions Services management Asian...
