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1-5 of 5
Keywords: Culture excellence
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Journal Articles
Measuring and improving food safety culture in a large catering company: a case study
Available to Purchase
Worldwide Hospitality and Tourism Themes (2018) 10 (3): 358–368.
Published: 11 June 2018
...Nancy Nouaimeh; Raseena T. Pazhanthotta; Joanne Zaida Taylor; Ringaile Bulatovic-Schumer Purpose The purpose of this paper is to present a case study of a large catering company in the United Arab Emirates, which measured and improved its food safety culture as part of the Culture Excellence...
Journal Articles
Measuring and improving food safety culture in a five-star hotel: a case study
Available to Purchase
Worldwide Hospitality and Tourism Themes (2018) 10 (3): 345–357.
Published: 11 June 2018
...Aurelia Caccamo; Joanne Zaida Taylor; Dellora Daniel; Ringaile Bulatovic-Schumer Purpose The purpose of this paper is to present a case study of the JW Marriott Marquis in Dubai, the tallest hotel in the world, which measured and improved their food safety culture as part of the Culture Excellence...
Journal Articles
The development of a safety and quality culture assessment tool from a longitudinal, mixed-method research journey
Available to Purchase
Worldwide Hospitality and Tourism Themes (2018) 10 (3): 313–329.
Published: 11 June 2018
...Joanne Zaida Taylor; Katherine Isabelle Rostron Purpose The purpose of this paper is to describe the 16-year research and development journey of the Culture Excellence assessment tool, which is used widely to assess safety and quality culture in the food industry. It is the third article...
Journal Articles
The importance of measuring food safety and quality culture: results from a global training survey
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Worldwide Hospitality and Tourism Themes (2018) 10 (3): 369–375.
Published: 11 June 2018
...Bertrand Emond; Joanne Zaida Taylor Purpose This paper aims to present Campden BRI’s viewpoint on the implementation of the Culture Excellence Program, which includes an assessment tool that measures the safety and quality culture within food businesses. It is the seventh paper in a theme issue...
Journal Articles
Patterns and trends from a quantitative analysis of the Culture Excellence assessment program
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Worldwide Hospitality and Tourism Themes (2018) 10 (3): 330–344.
Published: 11 June 2018
...Joanne Zaida Taylor; Luke Budworth Purpose The purpose of this paper is to examine trends in safety and quality culture, using quantitative data gathered from food companies who have taken the Culture Excellence assessment. It is the fourth paper in a theme issue of Worldwide Hospitality...
