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Keywords: Customer services
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Journal Articles
The cost competitiveness, competitiveness and sustainability of the hospitality industry in India
Available to Purchase
Worldwide Hospitality and Tourism Themes (2016) 8 (4): 432–443.
Published: 08 August 2016
... Licensed re-use rights only Competitiveness Sustainability Hotels Cost competitiveness Customer services Hospitality industry The objectives of this study are to: analyze and identify the factors considered decisive in raising competitiveness in the hotel industry; assess...
