.... Maria Oikonomou can be contacted at: moikonomou@unipi.gr 09 03 2025 27 05 2025 08 09 2025 09 09 2025 © Emerald Publishing Limited 2025 Emerald Publishing Limited Licensed re-use rights only Digital transformation Hotel sector Customer satisfaction Human...

..., 2023). In synthesising the information, the study employed a thematic analysis approach. This involved grouping the findings into coherent themes such as digital transformation, sustainability, and experiential travel (Pillai and Sivathanu, 2020 ; Darcy et al., 2020). Each theme...

... this special issue of the Worldwide Hospitality and Tourism Themes, ensuring that all key aspects of digital transformation, experiential travel, sustainable practices and wellness tourism are covered. Design/methodology/approach The study employs a qualitative synthesis approach, reviewing findings from...

... in the UAE. Another key finding is that digital transformation, operational efficiency and sustainability are the innovation drivers in hospitality. Originality/value Using the UAE as a case in point, the study highlights the importance of an innovation mindset which the hospitality and tourism industry...

... not only the education sector but entire industries – education being only one of them. The maritime sector has some specific technologies that will drive digital transformation of business models. Maritime educational institutions around the world will need to be prepared to respond rapidly...

... and tourism trends are: the unstoppable digital transformation of the travel industry; the dominance of travel online for information and bookings; advancing complexity in traveller acquisition; and new tourism power is in the East. Practical implications The paper clarifies a number of potential issues...