...Vishesh Anna Joshi; Charuta Gajbhiye; Ila Gupta Purpose Hospitality industry is one of the most diverse industries in terms of its manpower. Furthermore, in a country like India, which is inherently diverse, managing diversity becomes imperative. Hospitality education could gain immensely...

...Juan M Madera; Camile E Kapoor; Camille Kapoor Purpose The Hospitality Industry Diversity Institute (Hidi) has put together a review of diversity research that looks at the entrance of diversity into the management conversation, how it compares and contrasts with affirmative action...

...Juan M Madera; Camille E Kapoor; Camille Kapoor; Juan M. Madera Purpose The purpose of this paper is to present industry perspectives on diversity research for the hospitality industry. This piece transcribes a panel discussion at the 2010 Hospitality Industry Diversity Institute Conference...

...Juan M Madera; Camille E Kapoor; Juan M. Madera Purpose The purpose of this paper is to review the contribution made by this theme issue to the literature examining workforce diversity in the hospitality industry and methods that can be used to remediate communication barriers due to differences...

...Juan M Madera; Camilla E Kapoor; Judy Waight; Juan M. Madera Purpose A growing body of research demonstrates that diversity training can be successful in improving attitudes and behaviors towards ethnic minorities but, very little research focuses on the effects of diversity training on ethnic...

... in generational differences, workplace communication, management, diversity in the workplace, and many other topics were studied in the production of this piece. Findings This research shows that employers must identify the separate characteristics of each generation present in their workplace. Further...

... to this is by offering staff cultural diversity awareness education and training to counteract their beliefs so they also feel they are benefiting from having a diverse workforce. Diversity Employees Hospitality Immigrants Language barriers Management Multiculturalism Non‐verbal communication strategies...