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Keywords: Electronic word-of-mouth (eWOM)
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Journal Articles
Worldwide Hospitality and Tourism Themes (2025) 17 (2): 213–222.
Published: 12 February 2025
... Derco can be contacted at: jan.derco@tuke.sk 21 01 2025 24 01 2025 24 01 2025 © Emerald Publishing Limited 2025 Emerald Publishing Limited Licensed re-use rights only Customer satisfaction Electronic word-of-mouth (eWOM) Online reviews Spa tourism From...
Journal Articles
Worldwide Hospitality and Tourism Themes (2015) 7 (3): 242–250.
Published: 08 June 2015
.... The response rate for “3-Star Hotel B” (47.6 per cent) and “2-Star Hotel B” (43.8 per cent) was close to 50 per cent. The other response rates were considerably lower. © Emerald Group Publishing Limited 2015 Hospitality industry Electronic word-of-mouth (eWOM) Ratings Reviews Management...
