...Kaele Alaya Jones; Vittoria Benedetta Maria Erhart Purpose This article aims to examine the challenges of recruiting and retaining employees in the hospitality and tourism industry by interviewing a practitioner from the aviation sector in the United States. Design/methodology/approach...

...Kemal Birdir; Sevda Sahilli Birdir Purpose The main objective of this theme issue is to investigate the potential of cutting-edge technologies like AI, robotics and other innovative solutions to mitigate the skilled labor shortage crisis in the Hospitality and tourism (H&T) industries...

...Kimberly S. Carty Purpose This paper aims to provide a framework to guide tourism and hospitality businesses, tourism organizations and their communities to collaboratively develop a proactive, capabilities-based continuity plan for disaster or crisis. The framework provided incorporates...

...Kashif Hussain; Neethiahnanthan Ari Ragavan; Thienming Tang; Low Chris Kam Loong; Richard Teare Purpose The purpose of this paper is to profile the Worldwide Hospitality and Tourism Themes theme issue “The way forward: how is Malaysian hospitality and tourism education working...

...Gunjan M. Sanjeev; Richard Teare Purpose The purpose of this paper is to profile the experiences of the theme editor and the writing team of Worldwide Hospitality and Tourism Themes (WHATT) theme issue “What should Indian tourism and hospitality managers focus on to stay...

...Chandana (Chandi) Jayawardena; Richard Teare Purpose This paper aims to profile the Worldwide hospitality and Tourism Themes (WHATT) issue “What are the key innovative strategies needed for future tourism in the world?”, with reference to the experiences of the theme editor...

...Paulo Rita; Nicole Rita; Cristina Oliveira Purpose This paper aims to embrace the challenge of performing a state-of-the-art scientific literature analysis in data science for hospitality and tourism. This is important because relatively little contemporary analysis has been published. Design...

.... Richard Teare is the corresponding author can be contacted at: whatt@gullonline.org © Emerald Publishing Limited 2018 Emerald Publishing Limited Licensed re-use rights only Talent management Hospitality and tourism Theme Editor Norma D’Annunzio-Green shares her reflections...

... the appropriate levels and types of recruitment and development interventions. Norma D’Annunzio-Green can be contacted at: n.dannunzio-green@napier.ac.uk © Emerald Publishing Limited 2018 Emerald Publishing Limited Licensed re-use rights only Talent management Hospitality and tourism...