... of visitors and their motivations, and then the likely effects on key attributes of destinations. The limitations of using the generic approach of sustainability are briefly reviewed and reasons for the failure of this approach outlined. An alternative way of protecting image and critical attributes...

... at the millennials is increasing the use of generational segmentation in the hotel industry. The use and perception of images on social media are under-researched. Images are shared across social media sites, and image-based sites like Pinterest are growing in popularity. Twenty-nine million user-generated...

... agencies. It is my view that the context of the economic crisis did not damage the image of Portugal as a tourist destination, rather it confirmed the country as one of the leading tourist destinations in the world. Why is this? Portugal’s public and private entities were able to use the crisis...

...André de Serpa Soares Purpose – The purpose of this article is to offer a response to the general proposed questions “Did the context of economic crisis affect the image of Portugal as a tourist destination? What were the answers and lessons learned?” from TAP Portugal perspective and what were...

...Hadyn Ingram; Deborah Grieve; Louise Hunt; Nick Johns Purpose The purpose of this paper is to examine the nature of nostalgia, especially nostalgia associated with place, and its potential in the development of branding and advertising images for the hospitality industry. Design/methodology...

...Haydn Ingram; Deborah Grieve; Deborah Grieve Purpose The purpose of this paper is to explore how tourism and hospitality images are validated and checked to ensure accuracy through the use of online resources. These refined images ultimately impact on buying patterns. Design/methodology...

...Haydn Ingram; Deborah Grieve; David Mwaura; David Acquaye; Sarnai Jargal Purpose The purpose of this paper is to explore the destination image of Mongolia held by actual and potential tourists, including how such images are formed and its implications in destination marketing. Design...

...Hadyn Ingram; Deborah Grieve; Hadyn Ingram; Deborah Grieve Purpose The purpose of this paper is to provide a general exploratory review of perception and image in hospitality and tourism. The paper considers the nature of perception and image and how they can affect buying behaviour...

...Hadyn Ingram; Deborah Grieve; Hadyn Ingram Purpose The purpose of this paper is to explore the way in which fiction written in English has portrayed establishments which provide accommodation and food: namely inns and hotels. This personal mental portrayal contributes to the image of hotels...