... and inclusive practices in the hospitality industry. Design/methodology/approach Through qualitative methods, including 19 semi-structured in-depth interviews with hotel employees across Delhi NCR, Goa and Bengaluru, this research uncovered the complex and varied views on integrating PWDs...

...Peter Tarlow Purpose This paper aims to look at the question of inclusivity and argue that the term reflects a majority culture “including” a minority culture – whether it desires to be included or not. Design/methodology/approach This paper provides a discussion on tourism as a multi-cultural...