Keywords: Management
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Journal Articles
Worldwide Hospitality and Tourism Themes (2018) 10 (3): 382–390.
Published: 11 June 2018
...Kevin Kane; Joanne Zaida Taylor Purpose The purpose of this paper is to identify the significance of the notion of food safety and quality culture as an important element in the practice of food safety management. It is the concluding article in a special themed edition of the Worldwide...
Journal Articles
Worldwide Hospitality and Tourism Themes (2011) 3 (5): 443–449.
Published: 15 November 2011
... paper in a themed issue of Worldwide Hospitality and Tourism Themes presenting international food safety management challenges and solutions. Design/methodology/approach The Dubai Municipality Food Control Department food safety initiatives are presented, with a wider discussion...
Journal Articles
Worldwide Hospitality and Tourism Themes (2011) 3 (5): 450–454.
Published: 15 November 2011
... of Worldwide Hospitality and Tourism Themes presenting international food safety management challenges and solutions. Design/methodology/approach Viewpoints are put forward by the lead food safety trainer and supported by the UAE Development Agent. Findings The implementation of the Menu‐Safe...
Journal Articles
Journal Articles
Worldwide Hospitality and Tourism Themes (2011) 3 (5): 413–421.
Published: 15 November 2011
... presenting international food safety management challenges and solutions. Design/methodology/approach The paper takes the form of a literature review of food safety research and the stated benefits of food safety management from regulators and other organisations. Findings This paper investigates...
Journal Articles
Journal Articles
Worldwide Hospitality and Tourism Themes (2011) 3 (4): 284–293.
Published: 30 August 2011
...Juan M Madera; Camile E Kapoor; Camille Kapoor Purpose The Hospitality Industry Diversity Institute (Hidi) has put together a review of diversity research that looks at the entrance of diversity into the management conversation, how it compares and contrasts with affirmative action...
Journal Articles
Worldwide Hospitality and Tourism Themes (2011) 3 (4): 298–307.
Published: 30 August 2011
... employment and/or while actively employed. Little research has been conducted to explore the stigma of visible tattoos in the workplace. This is an important limitation in the hospitality management literature because: customer service may be affected by how employees are presented; dress codes...
Journal Articles
Journal Articles
Worldwide Hospitality and Tourism Themes (2011) 3 (4): 365–376.
Published: 30 August 2011
... minorities' attitudes. Therefore, the purpose of the current paper is to examine ethnic differences in organizational attitudes as a function of offering diversity training. Design/methodology/approach Using survey methodology, 186 students majoring in hotel and restaurant management that were part...
Journal Articles
Worldwide Hospitality and Tourism Themes (2011) 3 (4): 319–334.
Published: 30 August 2011
...Juan M Madera; Camille E Kapoor; Mary Dawson; Juan M. Madera; Jack A. Neal Purpose One out of four foodservice employees speaks a foreign language at home. Furthermore, 37 percent of those employees speak limited English. Given this, hospitality managers must find ways to effectively communicate...
Journal Articles
Worldwide Hospitality and Tourism Themes (2011) 3 (4): 354–364.
Published: 30 August 2011
.... The purpose of this study is to examine factors that influence the extent to which immigrant employees report work injuries to their managers. Design/methodology/approach Using survey methodology, 154 full‐time employees working at a hospitality operation were requested to participate (60 percent were...

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