... Program. It is the sixth article in a theme issue of Worldwide Hospitality and Tourism Themes, discussing the importance of measuring food safety and quality culture. Design/methodology/approach A longitudinal case study was used, including an online anonymous survey taken by a representative...

...Kevin Kane; Joanne Zaida Taylor Purpose The purpose of this paper is to identify the significance of the notion of food safety and quality culture as an important element in the practice of food safety management. It is the concluding article in a special themed edition of the Worldwide...

...Joanne Zaida Taylor; Luke Budworth Purpose The purpose of this paper is to examine trends in safety and quality culture, using quantitative data gathered from food companies who have taken the Culture Excellence assessment. It is the fourth paper in a theme issue of Worldwide Hospitality...

...Joanne Zaida Taylor; Katherine Isabelle Rostron Purpose The purpose of this paper is to describe the 16-year research and development journey of the Culture Excellence assessment tool, which is used widely to assess safety and quality culture in the food industry. It is the third article...

...Bertrand Emond; Joanne Zaida Taylor Purpose This paper aims to present Campden BRI’s viewpoint on the implementation of the Culture Excellence Program, which includes an assessment tool that measures the safety and quality culture within food businesses. It is the seventh paper in a theme issue...

... “Pursuing Quality in International Volunteering” was held at the University of Brighton in November 2013. This event brought together academics and practitioners in a successful debate, but it was also recognised that this was the first step on a long journey. The articles in this theme issue are drawn both...

... of mechanisms to improve the quality of this sector as yet, there is little evidence to support any conclusion that there is wide-scale success in achieving best practice in quality assurance within the sector. Originality/value – This theme issue explores international volunteer tourism from a range...

...Manuela Sarmento Purpose The purpose of this paper is to analyze the contribution of e‐learning in the improvement of quality and productivity in hotels. Design/methodology/approach The methodology is based on an inquiry answered by 34 hotels that are using e‐learning. For this purpose...