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Keywords: Robotics
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Journal Articles
Worldwide Hospitality and Tourism Themes (2018) 10 (6): 726–733.
Published: 03 December 2018
...John Bowen; Cristian Morosan Purpose The purpose of this study is to provide an overview of how artificial intelligence (AI) and robotics can and will be utilized by the hospitality industry, providing a glimpse of what their use will look like in 2030. Design/methodology/approach The paper...
Journal Articles
Worldwide Hospitality and Tourism Themes (2017) 9 (6): 592–602.
Published: 04 December 2017
... implications for mangers and researchers. Design/methodology/approach The paper reviewed both academic and trade literature to provide an overview of trends that are changing travel and tourism. Findings The author identified four trends: technology with a focus on robotics and artificial intelligence...
