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Keywords: Soft skills
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Journal Articles
Past, present and future skills in tourism: a bibliometric analysis
Available to Purchase
Worldwide Hospitality and Tourism Themes (2025) 17 (5): 740–752.
Published: 13 August 2025
...-use rights only Tourism Human resources Soft skills Hard skills Bibliometric analysis The constantly changing contemporary business environment presents challenges, which require the continuous development of new skills by the tourism ecosystem’s human resources (HR) (Kakarougkas...
Journal Articles
On the road to consensus: key soft skills required for youth employment in the service sector
Available to Purchase
Worldwide Hospitality and Tourism Themes (2019) 11 (1): 10–24.
Published: 11 February 2019
... between the soft skills that companies expect from their entry-level employees and the skills that these young people possess. To bridge this gap, industry leaders and researchers indicate the need for more soft skills training. The purpose of this paper is to identify soft skills competencies...
Journal Articles
The English language factor as a litmus test for placement with luxury hotel brands in India
Available to Purchase
Worldwide Hospitality and Tourism Themes (2019) 11 (1): 68–77.
Published: 11 February 2019
... to help themselves or the marginalized who would have opted out or failed to complete formal education. There should be structural changes in primary education to develop English language skills in particular. The program needs to reconsider the time it allocates to developing soft skills. The biggest...
