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Keywords: Sustainable operations
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Journal Articles
Worldwide Hospitality and Tourism Themes (2013) 5 (5): 442–455.
Published: 11 November 2013
...Chandana (Chandi) Jayawardena and Richard Teare; Srilal Miththapala; Chandana (Chandi) Jayawardena; Dileep Mudadeniya Purpose – This paper aims to provide a snapshot of the customer focused Environmentally-friendly Sustainable Operations (ESO) of Sri Lankan hotels in response to the global trends...
