...Sotiroula Liasidou; Kosmas Pipyros Purpose The article offers a thorough and insightful examination of the transformative role technology plays in the tourism industry by introducing the articles of the thematic issue. Design/methodology/approach The discussion approach involves reviewing...

...Sotiroula Liasidou; Kosmas Pipyros Purpose The thematic issue purposed explored the transformative relationship between tourism and technology from various perspectives. Design/methodology/approach The thematic issue presents various methodologies that examine each topic. Each topic deals...

... shortages by embracing advanced technologies. Design/methodology/approach This special issue explores the potential of automation, artificial intelligence, robotics and advanced data analytics in mitigating staff shortages. Automation streamlines operations, AI enhances customer interactions, robotics...

...Erdem Baydeni̇z; Turgut Türkoğlu; Nurullah Kart Purpose This study examines the psychological factors that directly influence individuals’ intentions to book or arrange reservations through resort hotel websites within the context of the Unified Theory of Acceptance and Use of Technology (UTAUT...

...Pınar Yağmur Karalım Purpose This study examines two crucial aspects of employability in the tourism industry, with a particular emphasis on contemporary advancements. The first aspect pertains to the emerging demands in the employability sector of the tourism industry, driven by technological...

... to mitigate Covid-19 transmission within their operations, understand what consumers want and need in a Covid-19 environment and embrace and leverage technology to its full potential. Originality/value This paper should be of interest as it is speaks to today's challenges that confront the North American...

... to technologically advanced destinations that provide multi-purpose experiences. Competitive tourism destinations are those adjusted to the needs of this cohort of travellers' propensity to embrace change and innovation. Considering the needs and expectations of young travellers is key to a destination's long-term...

... towards the proposed tech transformation initiatives in the Indian luxury hospitality industry. Findings The research data indicates that despite their pandemic-related trepidations, people still have a strong urge to be social and to travel. Technology can play a pivotal role in creating safe spaces...

... the extraordinary circumstances, it is important to find ways of mitigating the impact because hospitality and tourism businesses need to find ways of becoming efficient (Sanjeev, 2007) as we live with “new normal” realities. The main issue arising are outlined below. Technology enablement is relatively well...

... on the findings of the theme issue contributors to identify the response of the Indian hospitality and tourism industry towards the rapid pace of digitization and use of technology. Findings The summary highlights the research on various facets of digital push with respect to marketing of products...

...Sonia Bharwani; David Mathews Purpose This research aims at understanding techno-based strategies deployed by the hospitality industry by exploring the emerging technological product and process innovations that are actively being used in the hospitality space to deliver enhanced guest experiences...

... identifies the ways in which both industry and education need to change and embrace emerging technologies with particular reference to tourism and maritime provision and infrastructure in the Caribbean region. Practical implications The theme issue outcomes provide indicators and action points...

... and sustainable tourism growth is possible with better management and the innovation and technology support. Originality/value Tourism performance in recent decades proves that tourism can meet societal expectations and demands at all levels and is a determinant factor of cultural interchange and an important...

...Paul Willie Purpose This paper aims to provide a general introduction to Blockchain technology and how it can be used within the global hospitality industry. In particular, this paper speaks to three industry sectors where Blockchain technology is currently in use. Design/methodology/approach...

...António Loureiro Purpose This paper aims to identify potential issues for the travel and tourism industry, regarding technology in the digital era. Design/methodology/approach Travelport has defined five major themes in this area: big data, hybrid cloud, mobile, artificial intelligence...

... still maintaining the hospitality of a customer service orientation. John Bowen can be contacted at: bowen@ipdt.pt © Emerald Publishing Limited 2018 Emerald Publishing Limited Licensed re-use rights only Restaurant Technology Disruption Robotics Hotel Service delivery Artificial...

... on the internet as the source for data collection. Findings In general, technology will have an enormous emphasis on how the hotel industry is changing. The new generation of millennial travellers and growing competition brought on by the ever-evolving sharing economy has led to the industry upping its game...

... Publishing Limited 2018 Emerald Publishing Limited Licensed re-use rights only Sustainability Technology Tourism Portugal Experience Mobility National economy A key information source to understand trends in the Portuguese tourism sector is that of the International Tourism Forum (ITF...

..., authenticity is a complex idea – with perceptions differing between people. The author also found that new technologies and social media can bring tourists nearer to the real. Originality/value Visual culture in an age of digital communications is unsurprisingly prominent in discussions about the authentic...

... are customer service, cost competitiveness, culinary management, revenue management and technology. The paper also suggests that it is important to understand how innovations are being managed across different functional departments and whether managers face barriers to the implementation of innovative ideas...