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1-16 of 16
Keywords: Training
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Journal Articles
Training and re-certification of crew for the “new normal” in the cruise tourism industry: a Caribbean regional perspective
Available to Purchase
Worldwide Hospitality and Tourism Themes (2022) 14 (2): 179–186.
Published: 22 February 2022
...Yinusa Akintoye Faremi; Simone Britanna Cunningham Heirs Purpose The purpose of this study is to examine the need for training and re-certification of crew for the pandemic-related new normal and for a more sustainable cruise tourism industry. Design/methodology/approach A qualitative method...
Journal Articles
Conclusion: emerging issues for Indian hospitality and tourism businesses: How are managers responding to the COVID-19 pandemic?
Available to Purchase
Worldwide Hospitality and Tourism Themes (2021) 13 (5): 677–682.
Published: 27 July 2021
... of sustainable development in hospitality settings, and the study by Mehta and Sharma (2021) reveals that hospitality employees in India accept the fact that tools and techniques must be deployed to reduce carbon emissions and that specialist training with government support would help in meeting sustainable...
Journal Articles
Reviving the Indian hospitality industry after the Covid-19 pandemic: the role of innovation in training
Available to Purchase
Worldwide Hospitality and Tourism Themes (2021) 13 (5): 599–609.
Published: 27 July 2021
...Vikas Gupta; Garima Sahu Purpose This study aims to identify the innovative training programmes used by the hotel industry in India to support guests and employees during the Covid-19 pandemic. It also discusses the role of contemporary training programmes in boosting consumer confidence...
Journal Articles
Attracting and managing talent, how are the top three hotel companies in India doing it?
Available to Purchase
Worldwide Hospitality and Tourism Themes (2019) 11 (4): 404–417.
Published: 12 August 2019
... how the top hotels in India are addressing the issue of human resource shortages and training and how they are preparing for the future when the market, the customer profile and employee expectations are undergoing a major change. In essence, brand loyalty could be minimal and competition intense...
Journal Articles
What are the key challenges that the Indian hospitality industry is facing in search of skilled labour?
Available to Purchase
Worldwide Hospitality and Tourism Themes (2019) 11 (1): 99–102.
Published: 11 February 2019
... India initiative and its implications for industry practitioners, researchers and policymakers. Practical implications At the broader policy level, the theme issue observes that the Skill India initiative by the central government is an ambitious effort to facilitate skills-based training so...
Journal Articles
The importance of measuring food safety and quality culture: results from a global training survey
Available to Purchase
Worldwide Hospitality and Tourism Themes (2018) 10 (3): 369–375.
Published: 11 June 2018
... of Worldwide Hospitality and Tourism Themes, discussing the importance of measuring food safety and quality culture. Design/methodology/approach A viewpoint is put forward by the Campden BRI Head of Membership and Training, supported by the results from a global training survey which was sent to over...
Journal Articles
Human resource challenges in Canada’s hospitality and tourism industry: Finding innovative solutions
Available to Purchase
Worldwide Hospitality and Tourism Themes (2017) 9 (4): 391–401.
Published: 14 August 2017
... at which they are fully trained and productive, can exceed 30 per cent of an employee’s wage (Hinkin and Tracey, 2000). The economic theory of labour market equilibrium (Borjas, 2015) holds that the market will adjust to labour shortages by increasing wages to attract more labour. Yet...
Journal Articles
Human capital challenges in the food and beverage service industry of Canada: Finding innovative solutions
Available to Purchase
Worldwide Hospitality and Tourism Themes (2017) 9 (4): 411–423.
Published: 14 August 2017
... of the recommendations to consider for this industry to see positive change. Doris Miculan Bradley can be contacted at: dorisbradley@georgebrown.ca © Emerald Publishing Limited 2017 Emerald Publishing Limited Licensed re-use rights only Canada Trends Training Human capital Challenges Innovative...
Journal Articles
The path to embed sustainability in Canadian tourism companies
Available to Purchase
Worldwide Hospitality and Tourism Themes (2017) 9 (4): 433–441.
Published: 14 August 2017
...Andrea Dixon Purpose This paper aims to determine a uniquely Canadian training path for tourism companies to follow to embed sustainable tourism practices in their companies. Design/methodology/approach The foundation of this paper was laid by conducting in-depth executive interviews...
Journal Articles
Human capital development: perspectives of an expatriate hotel manager in Africa
Available to Purchase
Worldwide Hospitality and Tourism Themes (2016) 8 (2): 207–210.
Published: 11 April 2016
... of them have improved, the majority however is not interested in knowing more. Training Nigeria Culture Africa Human capital development Expatriate recruitment In this viewpoint article, Theme Editor Belinda Nwosu interviews Marco Cecchi an industry professional with 33 years of work...
Journal Articles
Food safety challenges and initiatives in the Dubai hospitality industry
Available to PurchaseKhalid Mohammed Sharif Al‐Awadhi, Ahmed AbdulRahman Al Ali, O. Peter Snyder, AbdulAziz AlSheikh, Bobby Krishna, Joanne Taylor
Worldwide Hospitality and Tourism Themes (2011) 3 (5): 443–449.
Published: 15 November 2011
... of their impact. Findings Research shows that many hospitality businesses are not adequately managing food safety despite basic training of employees, which has prompted a move towards management level training. Case study research also demonstrates that innovative “evolving methods” of HACCP can assist...
Journal Articles
Strengthening food control in a multi‐cultural society: Abu Dhabi food safety training initiatives
Available to Purchase
Worldwide Hospitality and Tourism Themes (2011) 3 (5): 422–431.
Published: 15 November 2011
..., trainers, education specialists, policy makers and other stakeholders involved in the food safety training initiatives. Originality/value This is a unique study providing a mechanism for food handlers with low levels of literacy to become “qualified” to international standards. Eunice Taylor can...
Journal Articles
Diversity training: examining minority employees' organizational attitudes
Available to Purchase
Worldwide Hospitality and Tourism Themes (2011) 3 (4): 365–376.
Published: 30 August 2011
...Juan M Madera; Camilla E Kapoor; Judy Waight; Juan M. Madera Purpose A growing body of research demonstrates that diversity training can be successful in improving attitudes and behaviors towards ethnic minorities but, very little research focuses on the effects of diversity training on ethnic...
Journal Articles
Action learning projects and teamworking at Beaches Turks & Caicos
Available to Purchase
Worldwide Hospitality and Tourism Themes (2011) 3 (1): 41–51.
Published: 01 February 2011
... learning Team working Training Turks and Caicos Islands Share implementable solutions with key stakeholders (client, personal learning coaches and specialist advisers). How will you ensure that your outcomes are aligned with the expectations of the client and can be successfully...
Journal Articles
The Sandals philosophy: exceeding guest expectations – now and in the future
Available to Purchase
Worldwide Hospitality and Tourism Themes (2011) 3 (1): 8–13.
Published: 01 February 2011
... exploding with new contenders, the experience, training, and talent of Sandals' management team and resort staff ensure that the company is well positioned to stay at the forefront of the “all‐inclusive” market. The company's primary hotel brands are Sandals and Beaches, fittingly named given their location...
Journal Articles
The GULL story: “Enabling YOU to make a difference in OUR world”
Available to Purchase
Worldwide Hospitality and Tourism Themes (2011) 3 (1): 30–40.
Published: 01 February 2011
... capital development around the world, particularly to those people and communities underserved by traditional approaches to education and training. GULL's philosophy is founded on the principle that each of us, given the opportunity has the innate capacity to know what we want to learn and need to learn...
