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Keywords: Body language
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Journal Articles
Young adult perception of visible tattoos on a white‐collar service provider
Available to Purchase
Young Consumers: Insight and Ideas for Responsible Marketers (2011) 12 (3): 254–264.
Published: 30 August 2011
... Group Publishing Limited 2011 Individual perception User satisfaction Image congruence Confirmation bias Service quality Word‐of‐mouth Young adults Body language The percentage of young adults in the service workforce is increasing (Behrens, 2009). Notably, more than one‐third...
