... 05 2023 10 05 2023 © Emerald Publishing Limited 2023 Emerald Publishing Limited Licensed re-use rights only Mobile apps App security Consumer satisfaction In-app purchases Social media marketing The proliferation of smartphones has led to a surge in mobile...

... of items at a fixed price. This survey aims to (a) investigate the impacts of perceived quality by consumers of à la carte restaurants (stimulus) on positive emotions, negative emotions and satisfaction (organism); (b) verify the impacts of consumer satisfaction (organism) on the propensity to loyalty...

... consumer satisfaction. Design/methodology/approach The study comprised a simple random sampling technique and conducted a survey (n = 284) using a structured questionnaire. The study analyzed the data using SPSS AMOS version 25 and PROCESS macros for analysis. Findings The study results...

.... consumer satisfaction, brand trust and perceived value). Design/methodology/approach Data were collected using a self-administered online survey of 340 social media users. Structural equation modelling was employed to test the conceptual model. Findings Findings indicate that social media...

... can be contacted at: alessandro.si@gmail.com Consumer behaviour Consumer satisfaction Gastronomy Food and beverage marketing Structural equation modelling (SEM) The word restaurant has its origin in the Latin word restaurare, which means restoring – restoring force...

... ; Parasuraman et al., 1985). Hence, for golf-related services to be evaluated positively by customers, golf administrators must pay attention to golfers’ expectations, especially service attributes that are deemed critical by golfers. Golf Meta-analysis Systematic review Consumer satisfaction...

...Yunjin Cho Purpose The purpose of this paper is to examine the process of consumer satisfaction formation for e-commerce. The study also predicts that the satisfaction formation model of e-commerce will differ between the US and Korean consumers due to differences in cultural background. Design...

...Tatiana Anisimova Purpose – The purpose of this paper is to test the effects of corporate brand symbolism on consumer satisfaction and loyalty on a sample of Australian automobile consumers. Design/methodology/approach – Survey research was employed to test the study hypotheses...

...Tatiana Anisimova Purpose – The purpose of this paper is to empirically examine the impact of a corporate brand on consumer satisfaction and ascertain which corporate brand attributers had the most influential effects on consumer satisfaction. Design/methodology/approach – Using a multiple...