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Keywords: Dental system
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Journal Articles
Asia Pacific Journal of Marketing and Logistics (2011) 23 (2): 135–151.
Published: 29 March 2011
... it as a barrier to be overcome (Dillon, 1992). Siti Haryati Shaikh Ali can be contacted at: ksyx8shs@nottingham.edu.my © Emerald Group Publishing Limited 2011 Dental system Malaysia Customer relations As competition in service industries increases, a new age of service commoditization...
