...Girish Prayag; Mesbahuddin Chowdhury; Lucie K. Ozanne Purpose Using dynamic capabilities (DCs) theory, the authors assess whether micro, small and medium-sized enterprises (MSMEs) can leverage DCs to improve operational capabilities (OCs) during the COVID-19 pandemic. The authors also identify...

...Ivy S.N. Chen; Patrick K.O. Fung; Simon S.M. Yuen Purpose Dynamic capabilities (DC) have been linked to firm competitive advantage, but the ways in which firms can create and build these DC are still not clear. The purpose of this paper is to propose a model with organizational learning (OL...

... and empirical grounding of omni-channel management, this study described the three elements of omni-channel capability. The impact of operational LSQ on omni-channel capability gives empirical support for the theorized hierarchy of dynamic capabilities (zero- and first-order capabilities). This study...

... orientations simultaneously to enhance their dynamic capabilities in NPD, a strategic issue that has not been given much attention in previous literature. While some scholars advocate CO for NPD (Day, 1994 ; Lukas and Ferrell, 2000), others argue it merely brings about missed opportunities (Christensen...