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Keywords: Evaluation
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Journal Articles
Asia Pacific Journal of Marketing and Logistics (2015) 27 (2): 208–225.
Published: 13 April 2015
... to Ideal Solution (TOPSIS) was used to holistically evaluate the performance of the HEIs. Findings – The current research develops a scale for measuring service quality in the area of business management education and reinforces the fact that service quality is a multidimensional construct...
