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Keywords: Express delivery industry
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Journal Articles
Asia Pacific Journal of Marketing and Logistics (2025) 37 (4): 987–1006.
Published: 28 October 2024
...Fei Gao; Wene Qi Purpose The express delivery industry faces challenges engaging consumers in sustainable practices. This study explores how sustainable service quality affects corporate loyalty, mediated by value co-creation (VCC) and green customer satisfaction. It also scrutinizes low-carbon...
