... consumers’ ME in casual dining restaurants. Consumer emotions Foodservice Social networking sites CSR S-O-R theory PLS-SEM Corporate social responsibility (CSR) is a business management paradigm that requires companies to incorporate social and environmental concerns...

... media Electronic word-of-mouth communication Consumer experience Foodservice Consumer satisfaction S-O-R theory This study used the S-O-R theory to test the relationships between the hypothetical model's constructs (Figure 1). The perceived quality by consumers regarding their experiences...