...Junhui He Purpose This study examined how marketer- and user-generated photographs jointly influence consumers' online hotel booking. Design/methodology/approach Viewing photographs as stimuli that influence consumers' online hotel booking, this study proposes a research model and validates...

... of tourists by simultaneously investigating how these three characteristics influence tourists' healthy and ecological food choices at hotel buffets. Design/methodology/approach A randomised 4 × 2 between-subject experimental design, replicated in two hotels, collected perceptions of 329 participants...

...Matthew Tingchi Liu; Yongdan Liu; Ziying Mo; Zhidong Zhao; Zhenghao Zhu Purpose The purpose of this paper is to focus on how corporate social responsibility (CSR) (i.e. responsibility to customers, employees and society) influences customer behavioural loyalty in the hotel industry. The mediating...