Keywords: Instrument development
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Journal Articles
Asia Pacific Journal of Marketing and Logistics (2013) 25 (3): 472–490.
Published: 17 June 2013
... to their family and friends who will start consuming the service and in the end will also become loyal customers of the company (Kotler, 2003). © Emerald Group Publishing Limited 2013 Islamic values Service quality Validity Reliability Instrument development Islam Consumers Service...

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