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Keywords: Logistics service maturity
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Journal Articles
The framework for designing new logistics service product: a multi-case investigation in China
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Asia Pacific Journal of Marketing and Logistics (2019) 31 (4): 898–924.
Published: 13 March 2019
.../approach The paper adopts the multi-case study method based on a sample of four Chinese logistics enterprises, in which the authors consider the logistics service maturity (LSM), a distinct characteristic of logistics enterprises. Findings NLSPD is directly related to the degree of supply–demand...
