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1-2 of 2
Keywords: Quality management
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Journal Articles
Development and validation of a quality-focused model for electric vehicle rental and its marketing strategy
Available to Purchase
Asia Pacific Journal of Marketing and Logistics 1–17.
Published: 12 March 2026
... to a vehicle purchase. Although renting an EV provides a compendium of vehicle assessment and exposure, the main determinants in EV rental behavior remain largely unexplored. No study in the literature has focused on consumers’ perception of quality management of EV rentals based on the theory of Q-TAM...
Journal Articles
Service quality in maritime transport: conceptual model and empirical evidence
Available to Purchase
Asia Pacific Journal of Marketing and Logistics (2008) 20 (4): 493–518.
Published: 03 October 2008
... that quality management can make to shipping where safety management is 85 per cent of ship management and safety management is 85 per cent of a quality management system. The critical importance of safety and environmental protection concerns also sheds light on a new and indispensable dimension of maritime...
