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Keywords: Quality management
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Journal Articles
Journal Articles
Asia Pacific Journal of Marketing and Logistics (2008) 20 (4): 493–518.
Published: 03 October 2008
... that quality management can make to shipping where safety management is 85 per cent of ship management and safety management is 85 per cent of a quality management system. The critical importance of safety and environmental protection concerns also sheds light on a new and indispensable dimension of maritime...

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