... by adopting an integrative theoretical perspective combining the resource-based view (RBV) and stakeholder theory (ST). Design/methodology/approach Based on a systematic literature review, seventeen potential consequences of q-commerce adoption were identified and subsequently validated through a Delphi...

... logistics, customer relationship collaboration, and internal environmental management, which are interrelated yet independent of each other. Therefore, based on the stakeholder theory, this study aims to explore how different dimensions of GSCM collectively or differentially transmit the impact of CER...

.../methodology/approach Drawing upon the stakeholder theory, this study employs a path analytic framework to understand the effects of business relationships on retail operations strategy and performance for a sample of retail companies in China. Findings The findings indicate that good relationships...