Keywords: Temperature-sensitive delivery
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Journal Articles
Asia Pacific Journal of Marketing and Logistics (2022) 34 (9): 1943–1955.
Published: 19 November 2021
... Limited 2021 Emerald Publishing Limited Licensed re-use rights only Service quality Perishable food Cold-chain logistics Temperature-sensitive delivery In commercial logistics, as in various other spheres of business activity, service quality is an essential determinant of customer...

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