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Yi-Shun Wang
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Journal Articles
Investigating the effect of service recovery on consumer responses in the context of food delivery platforms: an experimental study
Available to PurchaseYen-Ruey Kuo, Hsin-Hui Lin, Nam Tien Duong, Yu-Min Wang, Shin-Jeng Lin, Yueh-Tzu Huang, Yi-Shun Wang
Journal:
British Food Journal
British Food Journal (2025) 127 (9): 3132–3158.
Published: 17 June 2025
