... innovations. Concrete measures may include tax incentives for green last-mile logistics providers, public-private pilot programs in urban districts, and dedicated drone air corridors to ensure operational safety. Additionally, regulatory clarity and public education about drone safety, privacy protections...

... consumers’ loyalty in agri-food e-commerce, with a focus on the last-mile logistics service experience. Design/methodology/approach The authors construct a theoretical research model with the last-mile logistics service experience (operationalized into three novel dimensions: functional, emotional...

...Vikas Kumar; Rahul Sindhwani; Justin Zuopeng Zhang; Jighyasu Gaur Purpose This paper investigates the impact of last-mile logistics on consumers’ intentions when purchasing organic foods through e-commerce. By addressing challenges such as trust, pricing and supply chain issues, the study aims...